Current limitations for public life
Reduced office hours in the City Administration
The City Administration offices and other municipal facilities are reacting to the current situation regarding the novel coronavirus and have reduced the hours in which they are open to visitors. For the time being, advice and support for citizens and residents will be provided primarily by phone or e-mail. Please contact us first by phone or e-mail to find out whether a personal appointment is actually possible or necessary.
In particular, please do not visit municipal offices or other facilities in person, if you
- display any symptoms of illness
- returned to the city from a known risk area during the past 14 days
- know that you have come into contact with a person who has tested positive for the novel coronavirus
Furthermore, please follow all advice on how to react in case of suspected infection, observe the necessary rules on hygiene and protection, and limit your social contacts. If necessary, contact the relevant authorities or facilities in advance to find out whether your questions can be answered by phone or e-mail.
The Foreign Nationals Office (Ausländerbehörde) in Dresden has issued a ruling under which the current validity has been extended for all residence permits, temporary residence permits, suspension of deportation certificates and other residence status documents which would otherwise expire in the meantime. In the case of tourist visas which are due to expire, the period for departure from the country has been extended until 20th April 2020. These extensions have been granted automatically and do not require you to make an application or contact the relevant office in person.
For exceptional urgent cases which require immediate action but are not covered by the aforementioned ruling, the Foreign Nationals Office has set up a telephone hotline under 0351-4886009. The staff there can identify cases requiring an immediate decision and will pass your call to the relevant office.
Further information can be found at: www.dresden.de/erreichbar (in German)
All schools in the city are currently closed. Emergency day care is provided only for children of the classes 1 to 4 at primary and special schools. No emergency day care can be provided for children at secondary and equivalent schools.
The offer of emergency day care is open only to the children of households in which either both parents or else a single parent works in a job classified as belonging to critical infrastructure. Click here for further information (in German)
Kindergartens and child day care
All nurseries, kindergartens and child day care facilities have closed. Until 17th April 2020, they will be providing only emergency day care for the children of certain designated groups of persons. The Saxon State Ministry for Social Affairs and Cohesion specified the groups entitled to make use of emergency day care in its public decree (further information in German). The list of entitled parents includes, for example, police officers, emergency service employees, and those working in doctors' practices, for public utility companies and in food shops and supermarkets. The decisive prerequisite is that both parents work in a job classified as belonging to critical infrastructure. To relieve the financial burdens on parents, the parental contributions for all children who have not attended a day care facility will be refunded. This rule applies from 16th March 2020 and initially until 17th April 2020. If your children attend an independently operated day care facility, please contact the operator concerned. They are themselves responsible for the organisation of refunds. If your children attend a municipal day care facility or are cared for by a child minder, the contributions will be refunded automatically.