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Practical and Useful Information

Elbufer mit Blick zur Frauenkirche © DMG/Dittrich

You are looking in a strange city for a telephone number of a taxi rank, a possibility to change money or you have a question to the local authority. On this page you will find informative and useful addresses and telephone numbers. Feel free to ask at any time the staff of the Dresden Tourismus GmbH for further particulars.

Accommodation






Dresden Cards

Dresden-Card Booking Please click here to book online

Banks, bureaux de change, cash card cancellation

The legal tender in Germany is the Euro. Besides exchange offices, all large banks have numerous branches in the city. The travel bank in Dresden is also worth recommending. Cash machines are always available outside of bank opening hours.

Emergency cancellation for EC cards or credit cards

  • Toll-free from within the country: 116116
  • From outside the country: +49 116 116

Money exchange

ReiseBank Dresden

City map 
City map
Öffnungszeiten 
Mon-Fri 8 a.m. - 8 p.m.
Sat 8 a.m. - 6 p.m.
Sun 10 a.m. - 6 p.m.
phonenumber 
+49 (0) 351 471 21 77


Breakdown and recovery Service

With satellite-supported GPS technology, the ADAC can locate the nearest available roadsite assistance. PC-supported breakdown diagnosis is done using the most up to date vehicle specifications.

Breakdown and recovery Service

ADAC breakdown service

phonenumber 
+49 (0)180 222 22 22


Chemists

Chemists can be found all over Dresden city. A varying emergency service schedule provides care after-hours or on Sunday or bank holidays. There should be at least one emergency chemist in every district.

Chemists emergency service

phonenumber 
+49 (0) 351 115 00


Climate

Dresden lies in a transitional region between a cool, moderate climate and a continental climate. Most of the urban area lies in the Elbe valley and has a mild climate. During the summer months, maximum daily temperatures reach an average of 22-23 °C, but summer heat waves with temperatures of over 30 °C are not unusual. During the winter, the highest temperatures usually stay at around + 2-3 °C. Precipitation levels are constant throughout the year.


Eating & Drinking

There are as many restaurants in the state capital as there are Saxon dishes - from rustic pubs to festive ballrooms, from cosy beer gardens to noble gourmet temples, there is something to suit every palate and every wallet.



Electricity

The normal household voltage supply in Dresden is 230 Volts (alternating current).


Emergencies

The most important emergency numbers:

  • Police: 110
  • Fire Station: 112
  • Medical Emergencies: +49 (0) 351 192 92
  • Poison Centre: +49 (0) 361 73 07 30
  • Veterinary Emergencies:
    +49 (0) 17 23 76 60 03
  • Emergency fax service for the hard of hearing and speech:
    +49 (0) 351 815 51 54
  • Telefone spiritual care from the church (toll free):
    +49 (0) 800 111 01 11
  • Fire and catastrophe office:
    +49 (0) 351 815 50


Holidays

Holiday 2011 2012
New Year 01.01 01.01
Good Friday 22.04. 06.04.
Easter Monday 25.04. 09.04.
May Day (Labour Day) 01.05. 01.05.
Ascension Day 02.06. 17.05.
Whit Monday 13.06. 28.05.
German Unification Day 03.10. 03.10.
Reformation Day 31.10. 31.10.
Day of Prayer and Repentance 16.11. 21.11
Christmas Holidays 25./26.12. 25./26.12.


Hospitals

  • Carl Gustav Carus University Clinic
    +49 (0) 351 45 80
    www.uniklinikum-dresden.de
  • Dresden-Neustadt Hospital
    +49 (0) 351 85 60
    www.khdn.de
  • Dresden-Friedrichstadt Hospital
    +49 (0) 351 48 00
    www.khdf.de
  • St. Josephstift Hospital
    +49 (0) 351 444 00
    www.josephstift-dresden.de
  • Diakonissen Hospital
    +49 (0) 351 81 00
    www.diako-dresden.de
  • St. Marien Hospital
    +49 (0) 351 8 83 20
    www.stmarienkh-dd.de
  • Herzzentrum Dresden GmbH University Clinic
    +49 (0) 351 45 00
    www.herzzentrum-dresden.com


Local Transport

Dresden has a very well developed public transport system. Trams and buses in the city centre are operated by the Dresden Transport Services and regional transport is taken over by the Oberelbe Transport Services.

Tickets can be bought on board the trams and busses, at stops and at service points. Riding without a valid ticket will result in a fine. City trains also run in Dresden and the surrounding area. Travel centres in the Dresden Hauptbahnhof (main train station) and in Dresden-Newstadt will provide you with further information.



Lost Property Office

The Lost Property Office stores lost property and returns it to the owner or entitled person in exchange for an appropriate fee. Locals, police authorities, transport services, hotels, culture centres and stores in the city of Dresden can all deposit found items here.

In addition, the foreign ministry and different embassies in destination countries will return identity documents if they were issued in Dresden. Found items will be stored for six months, in accordance with the law (§§ 965-984 BGB) and found money will be kept in a safe account for three years.

Lost Property Office Dresden

address for visitors 
Theaterstraße 13
01067 Dresden
City map 
City map
Öffnungszeiten 
Mon, Fri 9 a.m. - 12 a.m.
Tues, Thu 9 a.m. - 6 p.m.
phonenumber 
+49 (0) 351 488 59 96
fax number 
+49 (0) 351 488 59 93


Parking

A dynamic car park information and guidance system directs drivers to the nearest available car parking facility. The constantly updated information on parking availability is accessible unfortunaly only in German.

Who would rather park his car in central downtown in the underground car park »Neumarkt« and »Altmarkt«, should use the special offer of the Q-Park GmbH. In the Tourist Information tickets are available, which allow parking in the heart of the city for only 5 euro. This special ticket will be charged during the payment process with the parking price.

Dresden Tourismus GmbH

phonenumber 
+49 (0) 351 50 160 160
fax number 
+49 (0) 351 50 160 166


Phoning

The dialing code for Dresden from abroad is + 49 (0)351. Public phones are becoming more and more rare in the city. You can make cheap international phone calls from phone shops in Dresden Neustadt.


Religion & Beliefs

Dresden is home to members of many different religions. There are plenty of possibilities to pursue one's beliefs and to worship accordingly.



Shopping

Shops in central Dresden are usually open Monday to Saturday from 10AM to 8PM. The Altmarkt-Galerie in the centre of Dresden is open until 9PM. Large supermarkets and shopping centres are open until 10PM. On Sundays, shops are closed, with some exceptions such as bakeries, train stations and petrol stations.



State Capital Dresden

What is where and when are they open? The city administration of the state capital Dresden provides contact information for city facilities, authorities and offices.

State Capital Dresden

City Council

mailing address 
Dr.-Külz-Ring 19
01067 Dresden
phonenumber 
+49 (0) 351 48 80


Taxis

It is not customary to flag down a taxi cab. Instead, there are many taxi-stops in the city and you can order a taxi by telephone. Prices are set according to a basic charge and a set price per kilometre.

Taxi ranks

phonenumber 
+49 (0) 351 211 211
+49 (0) 351 88 88 88 88


Time Zone

Dresden is in the Central European time zone. Daylight saving time lasts from the last Sunday in March to the last Sunday in October. During this time, clocks are set back one hour.


Tipping

Service charges and VAT are generally included in the price. In many service sectors, it is customary to tip anyway. A tip is usually 10 %, although the amount also depends on the customer's level of satisfaction with the service provided.


Tourist Information & Dresden-Card

The multi-lingual trained Tourist Informations will be happy to help you discover Dresden's hidden and most scenic corners. Visit the Tourist Information at the Palace of Culture (Kulturpalast) or in the main station (Hauptbahnhof).

You can also pick up different Dresden-Cards while you are there. Use them to ride for free on the city busses, the tram and city trains as well as for free entry into 12 museums and discounts at nearly 120 other tourist attractions (museums, city tours, walking tours, concerts & theatre, gastronomy and shopping).

Dresden Tourismus GmbH

Tourist Information

address for visitors 
Palace of Culture
(Kulturpalast)
Schloßstraße 2
01067 Dresden

Main station
(Hauptbahnhof)
Wiener Platz 4
01069 Dresden
City map 
City map
phonenumber 
+49 (0) 351 50 160 160
fax number 
+49 (0) 351 50 160 166